Chapter Nine Samuel Huntington s Arguments And The ``...

Chapter nine begins with Samuel Huntington’s arguments and the â€Å"Tudor† in American politics. Fukuyama uses Huntington as an example and states that many of the Englishmen who colonized in North America in the seventeenth century brought the political practices of the Tudor. Huntington explains that many of the English practices that were performed and usual in England were indeed written into the American Constitution. One of the Tudor features was the Common Law, which was a source of authority that was higher than the executive. The Common Law also had a strong role in the courts in governance and in local self ruling. Huntington states that American polity has never been underdeveloped, but that the American government has never been completely modern. Huntington argues that American politics are unique, but only because they are very ancient. Regarding patronage in this time, many merchant-banker elites from New York to Boston and the elite plant owners in Virginia were descendents from the same ancestors. They spoke the same language, they believed in the same religion, they believed in the same principles in government, and had very alike manners and traditions. Fukuyama declares that at this time, the government could have been identified as the friends of George Washington. Fukuyama states this, since President George Washington chose men like himself who he taught had great traits and serious dedication to the regime. Concerning President JohnShow MoreRelatedStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 Pagesand permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. To obtain permission(s) to use material from this work, please submit a written request to Pearson Education, Inc., Permissions Department, One Lake Street, Upper Saddle River, New Jersey 07458, or you may fax your request to 201-236-3290. Many of the designations by manufacturers

My Fundamental Beliefs About Teaching - 1886 Words

Vocational Training Development Institute Diploma Programme in Education and Training Psychology of Teaching and Learning Question You are a new teacher, and a parent of someone in your class wants to know your beliefs about teaching. What would you tell this person? Module 1 Assignment Lecturer: Ms. Mauva McCarthy Name: Dwayne McIntosh-McKay Course Code: Ed 504 Due Date: October 2, 2010 You are a new teacher, and a parent of someone in your class wants to know your beliefs about teaching. What would you tell this person? Introduction I believe that every student who enters my classroom can succeed. Teaching should be student centered and students should be accountable for their learning and†¦show more content†¦With proper motivation, encouragement, and equipping, I believe that my students can achieve unexpectedly good results. I also believe that my students would observe academic integrity, if I persistently teach them to. I believe that every student has something to teach me. In order to facilitate sharing of ideas by my students, I wish to develop a safe atmosphere where my students feel that their thoughts and opinions are valued. A teacher is more than a source of learning, or a facilitator of knowledge. A teacher should be a mentor and a trusted adult with whom students feel safe to share both accomplishments and challenges. I believe that every student should be treated as an individual and that every individual deserves excellence in education. I believe parents should be instrumental in their child’s growth, make sure they are included. Parents know their child best, so parents should be included, and invited into the classroom, and participate actively in their childs learning. As a teacher, I believe in building a good relationship with the student so that we can trust each other. Once you have the childs trust, they will be an eager participant in their own learning community. 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Surf Lifesaving Memorial Free Essays

P1 †¢ Surf Life Saving Memorial Task To develop a memorial for the men and women contributing to the surf lifesaving association and culture Analysis of the siteBasic inspirations 1: Rolling swell 2: SLS primary colours3: â€Å"all seeing mentality† 1: Rolling swell 2: SLS primary colours3: â€Å"all seeing mentality† The proposed site is located at main beach and runs parallel to the Southport surf lifesaving club. Site dimensions equate to approximately 30 meters squared (5m by 6m). There are two walking paths positioned parallel to the northern and western borders. We will write a custom essay sample on Surf Lifesaving Memorial or any similar topic only for you Order Now There is also a fence on the eastern border and a large pandanus tree just south of the site. The proposed site is located at main beach and runs parallel to the Southport surf lifesaving club. Site dimensions equate to approximately 30 meters squared (5m by 6m). There are two walking paths positioned parallel to the northern and western borders. There is also a fence on the eastern border and a large pandanus tree just south of the site. Design statement My design revolves around an â€Å"all seeing† mentality that is often associated with the SLS culture. Surf lifesavers protect people from the oceans unpredictable qualities and create a sense of security for beach goers. Watchful eyes ensure that nobody enjoying the wonders of a beach has to deal with dangerous or life threatening situations. As I progressed through my design I intended to keep this in mind at all times. The whole structure, excluding the metal support poles, will be constructed out of thick coloured sheets of soda lime glass. This particular type of glass was chosen due to the malleable and durable qualities that it offers. The centre piece will be a hollow and transparent piece of ocean blue glass. The top surface will be glass blown in accordance to the disks at either end of the design and will resemble the motion of rolling swells. All four glass disks will be identical in form but vary between yellow and red in colouration. The colouring of this design was chosen to commemorate surf lifesavers in a literal sense. Red and yellow to match the organizations primary colours and blue like the ocean. However, the symbolic meaning behind this design is far more potent and should evoke a strong feeling of security in those who view and consider the actual meaning of my memorial. The disk at the back will be used to look through and the three disks at the front will create a panoramic outlook onto Southports beachfront. This will metaphorically let people see â€Å"through a surf lifesavers eyes† and should remind observers that they are safe at the hands of lifesavers. Keeping an eye on the beach is a fundamental aspect of SLS and my design symbolically mirrors this important temperament. Plasticine models Figure 1. 1 Figure 1. 2 Figure 1. 3 Figure 1. 4 Design process The plasticene models shown on the previous page are an ordered process of my design. Figure 1. 1 was my initial concept and as you can see it incorperated the idea of an â€Å"all seeing metality† (two cylindrical shapes stemming off of an all seeing eye. ) This concept was discarded due to apprehensions regarding the eye. Although the eye and two viewing cylinders do commemorate surf lifesavers, I came to the conclusion that the design did not symbolically embody surf lifesavers. In Figure 1. 2 I was leaning more towards the idea of the ocean as well as an â€Å"all seeing mentality†. The wave was again a representation of SLS that is too literal. Figure 1. 3 was where my final design started to come together, the concept of an enclosed glass structure started to take form and the intention behind this design was ultimately to give people a view through â€Å"a surf life savers eyes†. By the time I had made my fourth and final model (Figure 1. 4) It can be seen that the shape and form were very similar to my final concept sketches and computer generated proposals. Technical drawings with dimenentions Figure 2. 1 Figure 2. 1 Figure 2. 1 Figure 3. 2 Figure 3. 2 Figure 3. 1 Figure 3. 1 In figure 2. 1 there is a picture of a human placed next to the front and side projections. This gives us an idea of scale in regards to design size. The proposal is 2000 mm In height and 5000mm in length. From the human scale we can see that the viewing disk at the back of the design will be at eye level for most average heighted people. This is a key design feature considering the whole purpose of the proposal is to let people view the beach through the glass design. Figure 3. 2 is a rendered image taken from the back end of my design, it’s an interesting image in the sense that it actually gives us an idea of what it would look like to look through my proposal, the only difference being that one would see Southports beachfront as a background rather than an autodesk inventor background. Figure 3. 2 is a rendered image taken from the back end of my design, it’s an interesting image in the sense that it actually gives us an idea of what it would look like to look through my proposal, the only difference being that one would see Southports beachfront as a background rather than an autodesk inventor background. Figure 3. 1 is a rendered image of the front end of my design in a perspective view. Figure 3. 1 is a rendered image of the front end of my design in a perspective view. Figure 3. Figur Development sketches (journal work) Additional rendered images How to cite Surf Lifesaving Memorial, Papers Surf Lifesaving Memorial Free Essays P1 †¢ Surf Life Saving Memorial Task To develop a memorial for the men and women contributing to the surf lifesaving association and culture Analysis of the siteBasic inspirations 1: Rolling swell 2: SLS primary colours3: â€Å"all seeing mentality† 1: Rolling swell 2: SLS primary colours3: â€Å"all seeing mentality† The proposed site is located at main beach and runs parallel to the Southport surf lifesaving club. Site dimensions equate to approximately 30 meters squared (5m by 6m). There are two walking paths positioned parallel to the northern and western borders. We will write a custom essay sample on Surf Lifesaving Memorial or any similar topic only for you Order Now There is also a fence on the eastern border and a large pandanus tree just south of the site. The proposed site is located at main beach and runs parallel to the Southport surf lifesaving club. Site dimensions equate to approximately 30 meters squared (5m by 6m). There are two walking paths positioned parallel to the northern and western borders. There is also a fence on the eastern border and a large pandanus tree just south of the site. Design statement My design revolves around an â€Å"all seeing† mentality that is often associated with the SLS culture. Surf lifesavers protect people from the oceans unpredictable qualities and create a sense of security for beach goers. Watchful eyes ensure that nobody enjoying the wonders of a beach has to deal with dangerous or life threatening situations. As I progressed through my design I intended to keep this in mind at all times. The whole structure, excluding the metal support poles, will be constructed out of thick coloured sheets of soda lime glass. This particular type of glass was chosen due to the malleable and durable qualities that it offers. The centre piece will be a hollow and transparent piece of ocean blue glass. The top surface will be glass blown in accordance to the disks at either end of the design and will resemble the motion of rolling swells. All four glass disks will be identical in form but vary between yellow and red in colouration. The colouring of this design was chosen to commemorate surf lifesavers in a literal sense. Red and yellow to match the organizations primary colours and blue like the ocean. However, the symbolic meaning behind this design is far more potent and should evoke a strong feeling of security in those who view and consider the actual meaning of my memorial. The disk at the back will be used to look through and the three disks at the front will create a panoramic outlook onto Southports beachfront. This will metaphorically let people see â€Å"through a surf lifesavers eyes† and should remind observers that they are safe at the hands of lifesavers. Keeping an eye on the beach is a fundamental aspect of SLS and my design symbolically mirrors this important temperament. Plasticine models Figure 1. 1 Figure 1. 2 Figure 1. 3 Figure 1. 4 Design process The plasticene models shown on the previous page are an ordered process of my design. Figure 1. 1 was my initial concept and as you can see it incorperated the idea of an â€Å"all seeing metality† (two cylindrical shapes stemming off of an all seeing eye. ) This concept was discarded due to apprehensions regarding the eye. Although the eye and two viewing cylinders do commemorate surf lifesavers, I came to the conclusion that the design did not symbolically embody surf lifesavers. In Figure 1. 2 I was leaning more towards the idea of the ocean as well as an â€Å"all seeing mentality†. The wave was again a representation of SLS that is too literal. Figure 1. 3 was where my final design started to come together, the concept of an enclosed glass structure started to take form and the intention behind this design was ultimately to give people a view through â€Å"a surf life savers eyes†. By the time I had made my fourth and final model (Figure 1. 4) It can be seen that the shape and form were very similar to my final concept sketches and computer generated proposals. Technical drawings with dimenentions Figure 2. 1 Figure 2. 1 Figure 2. 1 Figure 3. 2 Figure 3. 2 Figure 3. 1 Figure 3. 1 In figure 2. 1 there is a picture of a human placed next to the front and side projections. This gives us an idea of scale in regards to design size. The proposal is 2000 mm In height and 5000mm in length. From the human scale we can see that the viewing disk at the back of the design will be at eye level for most average heighted people. This is a key design feature considering the whole purpose of the proposal is to let people view the beach through the glass design. Figure 3. 2 is a rendered image taken from the back end of my design, it’s an interesting image in the sense that it actually gives us an idea of what it would look like to look through my proposal, the only difference being that one would see Southports beachfront as a background rather than an autodesk inventor background. Figure 3. 2 is a rendered image taken from the back end of my design, it’s an interesting image in the sense that it actually gives us an idea of what it would look like to look through my proposal, the only difference being that one would see Southports beachfront as a background rather than an autodesk inventor background. Figure 3. 1 is a rendered image of the front end of my design in a perspective view. Figure 3. 1 is a rendered image of the front end of my design in a perspective view. Figure 3. Figur Development sketches (journal work) Additional rendered images How to cite Surf Lifesaving Memorial, Essay examples

Barn Burning By William Faulkner Essay Example For Students

Barn Burning By William Faulkner Essay This was the first time I have read Barn Burning. I really enjoyed it because it promotes justice and standing up for whats right in life, even though it is sometimes hard. I believe that one of the points of the story is that family, friends, or society can pressure you into the wrong just as Abner Snopes pressures his son Sarty by telling him You got to learn to stick to your own blood or you aint going to have any blood to stick to you. I believe that this line, implying loyalty to family and the fact that Sarty grew up facing these awful conditions makes it all the harder to stand up for what he knows to be right. Sarty knows that what his father is doing is wrong, but it is hard for the young boy to go against his father and feels like he will betray him. Stepping away towards the right, no matter how deep and long hes had to face it, makes it ever so rewarding. Thats what I believe this story is all about. Deep inside the surface of this story there is a symbolism behind the burning barns. I believe the barns represent the wrong that goes on around us throughout all society, government, and else where. It is easy for us to stand back oft times and ignore what is going on, thinking to ourselves that it is just common place. It has always been like that. In this fast pace world that we live in, we worry about ourselves and set aside the wrong that is going on around us. We may ignore the problems and issues facing our freedom, our city or town, or even our family. It is easy to go about on our own, doing our own thing. We can stand up for what we believe and do what is right. We can make our difference, putting forth a little effort to make change and better the world we live in. We can face the problems that we may be comfortable with, even though we know they are wrong. We just need to break loose taking that first step, as did Sarty in finally gathering the courage that he and his mother needed to have all along. He runs to the house of Major de Spain (which is a very nice house that represents truth and justice) and yells, Barn! Barn! Sarty runs off and hears a shot is fired. His Father dies. He mourns over his fathers death, thinking he was brave. Sarty has a feeling of resolution and hope and has finally made that step to manhood, being able to make his own decisions. The last line of the story says, He went on down the hill, toward the dark woods within which the liquid silver voices of the birds, called unceasing-the rapid and urgent beating of the urgent and quiring heart of the late spring night. He did not look back.

Michelangelo Essays (1626 words) - Sistine Chapel, Painted Ceilings

Michelangelo Michelangelo was pessimistic in his poetry and an optimist in his artwork. Michelangelo's artwork consisted of paintings and sculptures that showed humanity in it's natural state. Michelangelo's poetry was pessimistic in his response to Strazzi even though he was complementing him. Michelangelo's sculpture brought out his optimism. Michelangelo was optimistic in completing The Tomb of Pope Julius II and persevered through it's many revisions trying to complete his vision. Sculpture was Michelangelo's main goal and the love of his life. Since his art portrayed both optimism and pessimism, Michelangelo was in touch with his positive and negative sides, showing that he had a great and stable personality. Michelangelo's artwork consisted of paintings and sculptures that showed humanity in it's natural state. Michelangelo Buonarroti was called to Rome in 1505 by Pope Julius II to create for him a monumental tomb. We have no clear sense of what the tomb was to look like, since over the years it went through at least five conceptual revisions. The tomb was to have three levels; the bottom level was to have sculpted figures representing Victory and bond slaves. The second level was to have statues of Moses and Saint Paul as well as symbolic figures of the active and contemplative life-representative of the human striving for, and reception of, knowledge. The third level, it is assumed, was to have an effigy of the deceased pope. The tomb of Pope Julius II was never finished. What was finished of the tomb represents a twenty-year span of frustrating delays and revised schemes. Michelangelo had hardly begun work on the pope's tomb when Julius commanded him to fresco the ceiling of the Sisti ne Chapel to complete the work done in the previous century under Sixtus IV. The overall organization consists of four large triangles at the corner; a series of eight triangular spaces on the outer border; an intermediate series of figures; and nine central panels, all bound together with architectural motifs and nude male figures. The corner triangles depict heroic action in the Old Testament, while the other eight triangles depict the biblical ancestors of Jesus Christ. Michelangelo conceived and executed this huge work as a single unit. It's overall meaning is a problem. The issue has engaged historians of art for generations without satisfactory resolution. The paintings that were done by Michelangelo had been painted with the brightest colors that just bloomed the whole ceiling as one entered to look. The ceiling had been completed just a little after the Pope had died. The Sistine Chapel is the best fresco ever done. Michelangelo embodied many characteristic qualities of the Renaissance. An individualistic, highly competitive genius (sometimes to the point of eccentricity). Michelangelo was not afraid to show humanity in it's natural state - nakedness; even in front of the Pope and the other religious leaders. Michelangelo portrayed life as it is, even with it's troubles. Michelangelo wanted to express his own artistic ideas. The most puzzling thing about Michelangelo's ceiling design is the great number of seemingly irrelevant nude figures that he included in his gigantic fresco. Four youths frame most of the Genesis scenes. We know from historical records that various church officials objected to the many nudes, but Pope Julius gave Michelangelo artistic freedom, and eventually ruled the chapel off limits to anyone save himself, until the painting was completed. The many nude figures are referred to as Ignudi. They are naked humans, perhaps representing the naked truth. More likely, I think the y represent Michelangelo's concept of the human potential for perfection. Michelangelo himself said, "Whoever strives for perfection is striving for something divine." In painting nude humans, he is suggesting the unfinished human; each of us is born nude with a mind and a body, in Neoplatonic thought, with the power to be our own shapers. Michelangelo has a very great personality for his time. In Rome, in 1536, Michelangelo was at work on the Last Judgment for the altar wall of the Sistine Chapel, which he finished in 1541. The largest fresco of the Renaissance, it depicts Judgment Day. Christ, with a clap of thunder, puts into motion the inevitable separation, with the saved ascending on the left side of the painting and

Free Essays on Ancient Chinese Medicine

The ancient Chinese had numerous remedial methods. The Chinese were the first to do autopsies. We also invented acupuncture, acupressure, and natural herbs. In Ancient China, the Chinese's goal to make medicine was to make an elixir of life to make emperors immortal and help them live eternally. Eventually, in their quest to make an elixir of life, they made series of medicines and remedies. The Chinese believed that this liquid potion was made from the gods. The idea to discover an elixir and the science of medicine was influenced by Tao Ch'ien, a famous poet and philosopher. In his poetry and philosophy, he believed that if the Chinese discovered a method of turning metal into gold, which would last forever, they would at the same time discover the elixir of life. With this belief, doctors and pharmacologists began to search madly for a technique to make metal into gold. After creating many medicines (such as herbal medicines like an Euryale seed which treated urination problems an d animal organs, like the pig's liver, that helped someone's eyesight), which were discovered during the rush to make an elixir of life, Tsou Yen, a pharmacologist, formed a theory on how he thought diseases were caused. He believed two spirit-like life forces called Yin and Yang flowed through the body. He said that diseases were thought to be caused when either Yin or Yang were out of balance. After his belief was spread, many doctors in China tried to make a way to make the Yin and Yang balanced inside the body. About a century after the discovery of medicine, acupuncture was invented in China. Acupuncture is where needles are put in certain parts of the person's body. The Chinese believed that if you put the needles in those specific spots, Yin and Yang would be balanced. When the forces were balanced, it was believed to relieve your pain and you wouldn't get any diseases. That treatment was the most commonly used at the time. Later in the years, Chines... Free Essays on Ancient Chinese Medicine Free Essays on Ancient Chinese Medicine The ancient Chinese had numerous remedial methods. The Chinese were the first to do autopsies. We also invented acupuncture, acupressure, and natural herbs. In Ancient China, the Chinese's goal to make medicine was to make an elixir of life to make emperors immortal and help them live eternally. Eventually, in their quest to make an elixir of life, they made series of medicines and remedies. The Chinese believed that this liquid potion was made from the gods. The idea to discover an elixir and the science of medicine was influenced by Tao Ch'ien, a famous poet and philosopher. In his poetry and philosophy, he believed that if the Chinese discovered a method of turning metal into gold, which would last forever, they would at the same time discover the elixir of life. With this belief, doctors and pharmacologists began to search madly for a technique to make metal into gold. After creating many medicines (such as herbal medicines like an Euryale seed which treated urination problems an d animal organs, like the pig's liver, that helped someone's eyesight), which were discovered during the rush to make an elixir of life, Tsou Yen, a pharmacologist, formed a theory on how he thought diseases were caused. He believed two spirit-like life forces called Yin and Yang flowed through the body. He said that diseases were thought to be caused when either Yin or Yang were out of balance. After his belief was spread, many doctors in China tried to make a way to make the Yin and Yang balanced inside the body. About a century after the discovery of medicine, acupuncture was invented in China. Acupuncture is where needles are put in certain parts of the person's body. The Chinese believed that if you put the needles in those specific spots, Yin and Yang would be balanced. When the forces were balanced, it was believed to relieve your pain and you wouldn't get any diseases. That treatment was the most commonly used at the time. Later in the years, Chines...

The appearance of 'symbolism' and 'themes' found in Maya Angelou's, I Essay

The appearance of 'symbolism' and 'themes' found in Maya Angelou's, I know Why the Caged Bird Sings - Essay Example The years in between are marked by at least seven major upheavals of her life, moving from her parents home as a tiny child to her grandmother’s house in Stamps, back to St. Louis to live with her mother and back to Stamps following a rape by her mother’s boyfriend. Eventually, she is returned to her mother, this time in San Francisco. Her visit to her father in Southern California turns into a nightmare period of living on the streets until she is finally able to return to her mother’s home in San Francisco. Throughout the story, Angelou employs a great deal of symbolism to relate her personal journey to the greater journey of the black woman of her generation through such devices as Maya’s Easter Dress, Momma’s store, Maya’s rape at the age of eight, the metaphor of the cage and the concept of voice. The story begins with a particularly poignant scene from Maya’s early life in Stamps that instantly identifies the degree to which the black community was subdued under the yoke of white expectations through the symbol of the lavender dress. Although Maya’s community is entirely black, her ideals regarding what is beautiful are established by the white world outside. This concept is symbolized in the form of her lavender Easter dress. â€Å"I knew that once I put it on I’d look like a movie star †¦ I was going to look like one of the sweet little white girls who were everybody’s dream of what was right with the world† (Angelou 1). In this statement, Angelou captures the primary desire of all black girls of her generation and before and many since who have felt the only way to find social acceptance was to somehow rid oneself of one’s ‘blackness.’ Angelou herself has indicated that she â€Å"wasn’t thinking so much a bout my own life or identity. I was thinking about a particular time in which I lived and the influences of that time on a number of people †¦ I used the central figure –

Gun control Research Paper Example | Topics and Well Written Essays - 1250 words

Gun control - Research Paper Example The basis of the gun control debate lies squarely at the feet of the 2nd amendment. Created in 1791, the 2nd amendment states: "a well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed". The purpose of the 2nd amendment was to allow individual states to form their own militias to protect themselves and their country in the event of an attack from outside sources. Such an amendment was deemed necessary by the founding fathers due to the fact that the Revolutionary War had ended several years earlier, and by necessity, civilian men (and at times boys) needed to take up arms as a matter of defense. During the civil war, African American men were also called upon to join militias in an effort to defend the South from the invading Union soldiers. After the Civil War ended, there was much debate on whether the freed slaves should still be permitted the right to bear arms as a means of protection for themselves and their assets. The 14th amendment was drafted as a means to quelling the uncertainty surrounding the rights of former slaves in regards to the possession of firearms (Wilson 163). ... The 1856 Supreme Court decision in the case of Dred Scott v. Sanford denied African Americans the right to full citizenship. Due to this denial of full rights, African Americans were prohibited from carrying weapons and firearms of any sort. It wasn't until 1866 when the Civil Rights Act was passed by Congress that carrying a firearm became legal for all citizens despite their ethnic background (Wilson 164). Since that time gun control policy has been scrutinized for various reasons, but none stemming from racial or ethnic bias. Gun Control Policy 1900-2008 Since the year 1900, there have been reviews of gun control policy in the United States. During the early 1900's, terrorist factions, such as the mafia began to take hold of major cities across the United States. Gun violence was erupting on a daily basis as crime bosses fought their battles to control the streets. Many individuals who were not involved in criminal activity were losing their lives. As a response to the increase in gun violence across the country, the Supreme Court passed the National Firearms act. The National Firearms Act of 1934 imposes an excise tax on those firearms believed to be used routinely in criminal activity (Lott 125). This excise tax was imposed on the manufacturer of the firearm as well as the individual selling the firearm. Guns such as machine guns, short barreled rifles, short barreled shotguns and hand grenades topped the list of those firearms subjected to the increased excise tax. Congress first mandated that guns less than 16 inches would be considered short barreled, and thus subjected to the tax, but in 1960 the National Firearms Act was amended, changing the mandated barrel length to 14 inches (Lott 183). The assassination of several prominent

Jetblue Research Paper Example | Topics and Well Written Essays - 1250 words

Jetblue - Research Paper Example Some of the features underlying the Jet Blue Airline Company include satellite radio, television on every seat, and some in-flight entertainment (James, 2012). Jet blue airline also has an uncensored single-class system, outstanding flight attendants, a user friendly online air ticketing system, and an Airbus A320s. The airline has scooped awards for its outstanding performance over the years; it was awarded for being the best domestic airline by "Readers' Choice Award" commonly termed as the Conde Nast Traveler. Jet blue also won the "Highest Customer Satisfaction Among Low Cost Carriers in North America" award by J.D. Power and Associates' in 2008. The planes from JetBlue Airline Company connect over 80 destinations including; Bahamas, Las Vegas, West Palm Beach, San Juan, and Puerto Rico (James, 2012). The executive vice president of JetBlue’s systems and technology, John Eng revealed the plans of the airline company to disclose its modern workstation in New York at the Joh n F. Kennedy International Airport. A terminal that if launched would be the peak of one major technological project by the airline. At what is normally called terminal 5 at the John F. Kennedy International Airport, is comprised of 20 check-point security lanes, Wi-Fi all over the terminal and the planes, 65 e-ticketing kiosks and 40ticket counters, and self –service all over the terminal (James, 2012). The Jet Blue Company also broke up its contract with the Navitaire Company; a move which Navitaire claims is as a result of JetBlue’s misperception about the ability of the company’s functionality. According to Navitaire, it was providing JetBlue Company with an Open Skies platform. The Navitaire Company move to transit from the open Skies platform to New Skies system is one of the contributing factors that made JetBlue break their contract and sign a new contract with Sabre e-ticketing. The New Skies platform is designed to work with a ticketless model of which money is not attached to an individual ticket but to the customer record (James, 2012). However, Navitaire defends its ticketless New Skies as more effective and efficient than the Sabre e-ticket model since the New Skies can avoid the need of relocating data out and back among numerous systems. Despite of the new ticketing technology that allows for ticketless model that is attached to customer records, Jet Blue Airline chose to remain with their usual ticketing model with SabreSonic. Navitaire Company perceives Jet Blue’s luxity to adopt the new e-ticketing system that embraces a ticketless model, as a decision that has been influenced by having a team that has roots with the U.S legacy carriers (James, 2012). Navitaires states that JetBlue cannot understand the benefits that come with the new ticketless model. The benefits mentioned include; flexibility of services, reduced costs, and ticketing efficiencies. The Chief executive Officer (CEO) and president of JetBlue Airli ne, David Barger confirmed against Navitaires perceptions and stated that Sabre will provide his company with numerous benefits. Berger continues and says that the new platform adopted by Jet Blue provides the company with robust and flexible tools to increase the products and services rendered to their customers. The CEO adds on that the technological system will help in further augmenting the brand of the airline and advancing the general customer

History Of The Food And Beverage Management Marketing Essay

History Of The Food And Beverage Management Marketing Essay In this modern age, people dine out for pure enjoyment, to escape from their daily routine, to experience different styles of cuisine and the service the restaurants offer. When going to a restaurant, customers pay attention to the location it is sited in. When choosing a restaurant, customers pay attention to their surroundings and they consider if it is a good area, if it accessible, if it offers car parking or if it is close to a station and if it is suitable for disabled people. Customer that would dine in a restaurant expects warm ambience, high standard service, good customer care and exceedingly good quality food. From the restaurants point of view there are many more aspects to pay detailed attention to, such as: The type of market it is serving, their customer profile, strengths and weaknesses of the operation, Menu, staffing, resources, merchandising, promotions, issues on the macro environment that would effect the business, attention to their competitors, opportunities to improve the business and the threats that could be harmful to the business and the actions to take against it. This report is on the analysis of Boxwood Cafe in Knightsbridge. The reason that this restaurant has been taken in consideration is because there are many fans of Gordon Ramsay. Gordon Ramsay is known for his high level of attention to detail and his high standards of service, which attracts this report to investigate the management of this restaurant. Having said this, it was a struggle to reach the manager of Boxwood Cafe in such a busy environment. It was only possible to gain information on Boxwood Cafe, electronically, with a questionnaire answered by Angela Downes, the operations manager of Gordon Ramsay Holdings. Most of the questions were answered, however, a certain amount was considered to be strictly confidential as she quoted: We do not divulge this information. The amount of questions answered were six out of eleven, leaving out questions about the customers profile, their SWOT analysis of the Menu, questions on staff problems and staff challenges and what their external threats would be. Would you name any four challenges within the management? Angela Downes quotes: We do not divulge this information, which again this shows the secretive nature of the company. Company Information and Location Company information Opened in 2003: Gordon opened the uniquely styled Boxwood Cafà © at The Berkeley, Head Chef Stuart Gillies creates an inspired seasonal menu with emphasis on British ingredients presented with daily market specials Owned by Gordon Ramsay Holdings Ltd Executive chef: Stuart Gilles: Stuarts passion and contagious drive was captured by Gordon who immediately offered Stuart the reins to this innovative restaurant concept. Stuart transcended old classic French dishes into modern Italian at The Connaught. His influences at this time also reflected a year spent in Rome at the Lord Byron Hotel and 3 years in Stockholm, Sweden. Manager: Joeness Amara-Bangali: Joeness Amara-Bangali joined Stuart Gillies and the Boxwood team in January 2005 to manage the busy restaurant and Private Dining room. Previous to this, he was Restaurant Manager at Sugar Reef from July 2001 to December 2004. His approach to service has maintained the informal style that Boxwood has perfected, whilst providing guests with a vibrant atmosphere and fun dining experience. Location The Berkeley, Knightsbridge LONDON: 5 star luxury and  contemporary chic hotel in Knightsbridge Hotels and fashion Brands around the area: Mandarine Oriental, Sheraton Park Tower, Carlton Tower, Lowndes Hotel are the 5 star Hotels we can find in Knightsbridge. Sheraton Belgravia, Rembrandt Hotel, Claverely on Beaufort Gardens, Franklin Hotel and Millennium Knightsbridge are the 4 star hotels situated in this area. The hotels situated around the restaurant are http://widget.criteo.com/sendEvwi=7709106pt1=2i1=181858The Lanesborough, Intercontinental London Park Lane, The Halkin , The Berkeley, The Metropolitan, The Athenaeum, The Park Lane Hotel, The Jumeirah Lowndes Hotel and many more that are luxurious and on top of the class. Hyde Park: Hyde Park is literally across the road from the restaurant and is an attraction to every local and tourist. Thanks to the green surrounding it offers and many water facilities, it is an attraction and relaxing park. Department stores: Harrods, Harvey Nichols: Harrods is one of the main tourist attractions in Knightsbridge thanks to the luxurious variety of products it offers and with their seasonal themes and events in the store. It creates an attractive atmosphere to the customer. Harvey Nichols, another department store in Knightsbridge ,offers another type of atmosphere which is considered modern that would target a younger generation. Competiton:100 restaurants in Knightsbridge (approximately): The restaurants sited in Knightsbridge would include big restaurant chains such as Wagamama, Yo-Sushi , Cafà © Rouge and etc. To mention the restaurants within Harrods,such as The Georgian Restaurant, The Terrace Bar, Caffà © Florian , Planet Harrods, Dim Sum, The Veuve Clicquot Champagne Bar, The Green Man Pub, Sushi Bar or the Fifth Floor restaurant in Harvey Nichols are more convenient for the customer but would make it harder for Boxwood Cafe to attract the customer. The other direct competition would be the opening of Marcus Wareings restaurant at The Berkeley. As we all know Marcus Wareing was in business with Gordon Ramsay and was a chef patron of Petrus and The Savoy Grill of Gordon Ramsay holdings. After separating and parting from Ramsay holdings Ltd, Wareing opened a restaurant at The Berkeley which hosts Boxwood Cafà © as well. The conclusion is that they know each others operation strategies which may create a direct competition. Customer Profile Demographic Profile Age: 28-50 Gender: Male and Female Occupation: Skilled Workers Salary : £120,000 and over, after tax Lifestyle: Cash rich, Time rich(customers which have the money and time to spend) Geographic Segmentation Local, regional and International customer Psychographic segmentation Smart-Casual social groups: People who would escape from the lag of the highly busy Knightsbridge. Strength, Weaknesses, Opportunities and Threats Strengths Situated in a high class area Owned by a celebrity chefs company: which has its own publicity and would attract customers to have an experience the food that Gordon Ramsay proudly recommends. Accessible Environmentalists Exceedingly good customer care Friendly Staff British Menu Large variety of choice on the Menu Excellence of training staff Weaknesses Price of alcohol very expensive Staff is not aware of the dish served in front of the customer e.g. Blue meat served to customer that requested medium and customer that requested blue was served medium. Too many waiters serving one same table Low advertising Macro-Environment Analyzing the restaurant, we identify the PEST, Political, Economical and Socio-cultural, technological. Politics: (Food Standard Agency, http://www.food.gov.uk/foodindustry, 2009) Regulation (EC) 852/2004 on the hygiene of foodstuffs Regulation (EC) 853/2004 laying down specific hygiene rules for food of animal origin Regulation (EC) 854/2004 laying down specific rules for the organisation of official controls on products of animal origin intended for human consumption The legislation: modernised, consolidated and simplified the previous EU food hygiene legislation applies effective and proportionate controls throughout the food chain, from primary production to sale or supply to the final consumer (from farm to fork) focuses controls on what is necessary for public health protection clarifies that it is the primary responsibility of food business operators to produce food safety Economic: The Credit crunch Gas prices going up Electricity prices Socio-cultural: the evolving of age of the population and the consequences it will have on the market Technological: as technology improves in the industry for equipment used in kitchens, the skills required will decrease, time will be spared, labour costs will be cut down. Opportunities: They can improve their weaknesses as mentioned above Threats: would be the direct competitions that are situated around the area and as mentioned earlier on there are a lot of competing restaurants (approximately 100 according to www.allinlondon.co.uk, 2009) The Menu According to Foskett One approach to sale analysis, which had gained popularity is the technique known as menu engineering. This is a technique of menu analysis that uses two key factors of performance in sales of individual menu items: The popularity and Gross Profit cash contribution of each item. There are four types of categorizations in menu engineering. Items of high popularity and high GP contribution. These are known as stars. Items of high popularity, low GP contribution. These are known as plowhorses. Items of low popularity, high GP contribution. These are known as puzzles on the menu. Items of low popularity, low cash GP contribution. These are known as the worst items on the menu and are known as dogs. Type of Menu Modern British Produce based on seasonality Best selling dish: Grilled Aberdeen Angus rib-eye chop Set lunch  £25 per head A la carte  £50 per head(average) Menu changed frequently Managerial analysis Average spend per head  £50 Average cover daily: 205 Monthly income: around  £310.000 Cover Capacity: 120 Keeping customers loyal Advertisement: Internet Sites. Keeping customers loyal: Voucher cards, phone numbers and e-mails Exceeding customer expectations and Providing high standards of cuisine Recommendations staff should be more attentive to the needs of the customer it is better to keep one waiter serving the table, to reduce the confusion of mixing orders of customers specific requests get rid of the dogs on the menu In order to boost sales, the restaurant must advertise more To keep track of Customers and their details, restaurant could use reward cards.

Comparing The Color Purple and Macbeth :: comparison compare contrast essays

Comparing The Color Purple and Macbeth What is a perfect human? Human perfection may be measured by physical ability or intellectual achievement; however, it may also be measured by strength of character, and in this realm humans may often fall short. Weakness of character, shown through various character flaws, causes most of the hardships in life. Literature such as Shakespeare's Macbeth and Alison Walker's The Color Purple contain three levels of characters: setting characters, secondary characters and the main character. Combined, these three all contribute character flaws which leads to the novel or play's ultimate tragedy. The setting character appears in the beginning of a piece of literature to give one a feel and sense of how the piece will reach out to the reader. King Duncan sets the atmosphere in Macbeth when we see different characters take advantage of his character flaw, naivete. Immediately we begin to see some of the major themes such as betrayal and manipulation and know what direction the play will take. King Duncan's naivete is first shown when we find out that the former Thane of Cawdor has betrayed King Duncan and that he did not have any idea of it. This incident then prepares us for King Duncan's meeting with Lady Macbeth, where Lady Macbeth deceives King Duncan. We know Lady Macbeth is not loyal, yet he considers her his "honour'd hostess.../Which still [he] thank[s] and love[s]" (I. vi. 9-12). Once again when naive King Duncan puts his trust into the hands of disloyal Macbeth by making him Thane of Cowdar, the atmosphere and plot advances by making Macbeth's future plans possible. Celie's mother, in the beginning of the novel The Color Purple, is a very small but effective setting character. Her character flaw was irresponsible parenting because she did not protect her daughter. With this lack of protection, Celie did not have any female role models when she was growing up. Therefore, Celie was not able to become knowledgeable about life and have good female company. Another effect this flaw had on the protagonist was that she had no one to teach her how to understand herself. Celie was unable to realize all of the wonderful qualities of being and becoming a woman. Because she could not appreciate being a woman, she was unable to appreciate herself, and therefore had a lack of self confidence.

Characteristics of Autism Spectrum Disorder

There are many diseases and disorders that plague today†s society, but one of the most serious of those disorders is autism. Autism is not nearly as widely known as the familiar Down†s Syndrome, yet, surprisingly, autism is far more widespread. In fact, autism is the third most common developmental disability, affecting 400,000 people worldwide (Autism Society of America). As of yet there is no cure for this debilitating disorder, only a variety of treatments. Autism is a developmental disability, not a mental illness, that typically appears during the first three years of life and affects 15 of every 10,000 individuals. No one is certain why it occurs, but researchers have found that MRI (Magnetic Resonance Imaging) scans of people with autism show abnormalities in the structure of the brain. Significant abnormalities include differences in the cerebellum and in the size and number of Purkinje cells within the brain. Sometimes there is a pattern that exists within families from generation to generation. This indicates the possibility that autism is genetically related. However, no gene has been found. Every person with autism is different and there is no set type or typical person with autism. This is because autism is a spectrum disorder, meaning that symptoms and characteristics of the disorder can present themselves in a variety of ways, from mild to severe. Usually children with autism have deficiencies in both verbal and non-verbal communication. Their language develops slowly or not at all and they have very short attention spans. They often lack social skills and will spend time alone, rather than with others. In more severe cases, children have unusual reactions to physical sensations such as being overly sensitive to touch or under responsive to pain. Most commonly, children with autism lack imagination and imitate other†s ideas, rather than initiate their own. Lastly, behavior is greatly affected by autism. They may be overactive or very passive and throw frequent tantrums, injuring themselves, for no apparent reason other than to gather attention. They often lack common sense and show aggressive or violent behavior. While some people only show one or two symptoms, others have all or nearly all and find it extremely difficult to function in society. People with autism do live normal life spans and the behaviors associated may change or disappear over time. As of yet, there is no cure for autism. However, with the proper treatment, many of the behaviors can be positively changed. Some of the treatments include behavioral training, teaching of communication and social skills, auditory training, medications, and a change in diet. Behavioral training or modification, as it is also called, deals with changing or extinguishing inappropriate behaviors and increasing positive behaviors. A few methods are used to do this. One way is self-management where the individual monitors their behavior and receives self-reinforcement. Another method used is modeling. This is when the teacher or therapist demonstrates what is being done so the child can â€Å"model† the steps. Behavioral training is effective in stopping self-inflicted pain by shaping and distributing positive reinforcement. The teaching of communication and social skills is an integral part of treating autism. Speech therapy may include gaining language skills or learning sign language. Some devices are used frequently such as picture communication boards. Another device is used with a trained professional supporting the hand or arm of the person helping them to punch keys on a device. This technique, called facilitated communication, is highly controversial because it is sometimes thought that the facilitator is directing the person†s arm unknowingly. One of the main characteristics of autism is the lack of understanding of social cues (Autism Society of America). The person with autism may be taught how to communicate in social situations or respond to certain facial expressions and emotions. If the emphasis is on social communication, a speech therapist will work closely with the child to ensure proper communication in social situations. Auditory training is sometimes used for those individuals who are oversensitive to sound. An audiologist plays a different variety of sound frequencies in this therapy. The frequencies coincide with the level of the child†s impairment. Food allergies and sensitivities have been shown to produce a variety of symptoms associated with autism (Focus on Autism and Other Developmental Disabilities 1). It appears that children with autism benefit from diets that are free of gluten and casein. This is possibly because the inability to adequately process these substances can result in disorders such as postpartum psychosis, schizophrenia, and autism (Reichelt & Landmark, 1994). When these processes are not properly metabolized a short chain of amino acids results. They may become active, and behaviors associated with autism result. A small portion of them will cross into the brain causing interference with the signals that account for normal activities. Also many vitamins and minerals have proven to be effective in treating certain behaviors in children with autism because they do not get enough essential nutrients. Many medications are being tested everyday to find a treatment for the symptoms of autism. Some drugs have been effective for such things as stopping self-inflicted pain and other minor symptoms. None, though, have gotten to the source of the problem like the language deficits. Drug therapy is not one of the widely used treatments for autism because there are better methods that allow for more progress. There are still many unanswered questions about autism and its treatments. Sometimes the symptoms can lessen or disappear as the child ages. The majority of people however, will continue to show symptoms throughout their lives. There is not one sure treatment for every person with autism, since every person may have different symptoms. What works for one person may or may not work for another and it is imperative to talk with a doctor about what treatment option will work best with a certain combination of symptoms. Although this is a debilitating disorder, individuals who find the right treatment plan for themselves can lead a normal life.

Free Essays on Restoration Of Eve

Restoration of Eve Amelia Lanyer’s, â€Å"Eve’s Apology in Defense of Women,† functions as a type of revolutionary vindication of the rights of â€Å"Our Mother Eve.† What is interesting about Lanyer’s defense for Eve is her anticipation of Mary Wollstoncraft’s, â€Å"A Vindication of the Rights of Women. Unfortunately in the end she did not succeed. Lanyer tries to justify Eve’s actions by shifting blame onto Adam. This justification makes Lanyer’s argument weak. The shift of blame does not cause empathy for Eve. It makes it look as though Eve has something to conceal. In the end her image is not restored back to a positive figure. If Lanyer merely provided a defense without transferring the guilt onto Adam, Eve’s reputation would have been saved. â€Å"Eve’s Apology in the Defense of Women† starts off on the right path. Lanyer begins the vindication of Eve by pointing out her flaws. She paints a picture of a naive Eve, expressing that Eve is weak and muted. Lanyer states, â€Å"Our mother Eve, who tasted of the tree, Giving to Adam what she held most dear, Was simply good, and had no power to see† (lines 19-21). Eve is a fine woman trying to share her delight and to be a good partner to Adam. She does not have the power to see that tasting the Tree of Knowledge is wrong. Lanyer goes on to explain Eve’s weakness, â€Å"But she, poor soul, but cunning was deceived; Not hurt therein her harmless hear intended.† (lines 29-30). Eve’s heart is filled with love. Her intentions are not harmful. She is feeble when compared to the serpent and did not have the knowledge to guard herself. In the book of Genesis, Adam and Eve are both punished for eating the forbidden fruit. Though both are at fault, Eve has carried the burden over the years. Lanyer admits that Eve is not innocent, â€Å"That undiscerning ignorance perceived. No guile or craft that was by him intended; for had she known of what we were bereav... Free Essays on Restoration Of Eve Free Essays on Restoration Of Eve Restoration of Eve Amelia Lanyer’s, â€Å"Eve’s Apology in Defense of Women,† functions as a type of revolutionary vindication of the rights of â€Å"Our Mother Eve.† What is interesting about Lanyer’s defense for Eve is her anticipation of Mary Wollstoncraft’s, â€Å"A Vindication of the Rights of Women. Unfortunately in the end she did not succeed. Lanyer tries to justify Eve’s actions by shifting blame onto Adam. This justification makes Lanyer’s argument weak. The shift of blame does not cause empathy for Eve. It makes it look as though Eve has something to conceal. In the end her image is not restored back to a positive figure. If Lanyer merely provided a defense without transferring the guilt onto Adam, Eve’s reputation would have been saved. â€Å"Eve’s Apology in the Defense of Women† starts off on the right path. Lanyer begins the vindication of Eve by pointing out her flaws. She paints a picture of a naive Eve, expressing that Eve is weak and muted. Lanyer states, â€Å"Our mother Eve, who tasted of the tree, Giving to Adam what she held most dear, Was simply good, and had no power to see† (lines 19-21). Eve is a fine woman trying to share her delight and to be a good partner to Adam. She does not have the power to see that tasting the Tree of Knowledge is wrong. Lanyer goes on to explain Eve’s weakness, â€Å"But she, poor soul, but cunning was deceived; Not hurt therein her harmless hear intended.† (lines 29-30). Eve’s heart is filled with love. Her intentions are not harmful. She is feeble when compared to the serpent and did not have the knowledge to guard herself. In the book of Genesis, Adam and Eve are both punished for eating the forbidden fruit. Though both are at fault, Eve has carried the burden over the years. Lanyer admits that Eve is not innocent, â€Å"That undiscerning ignorance perceived. No guile or craft that was by him intended; for had she known of what we were bereav...

Statistics on Tweens and Dating Violence

Statistics on Tweens and Dating Violence While many adults have become aware of the prevalence of teen dating abuse and violence, few realize that preteen girls (and boys) are also victims and that the earlier they become sexually active, the more likely tweens will experience abuse and violence throughout their teen and young adult years. According to the July 2008 Tween and Teen Dating Violence and Abuse Study commissioned by Liz Claiborne Inc. and loveisespect.org, The National Teen Dating Abuse Helpline, tweens involved in relationships with the opposite sex experience significant rates of dating abuse and violence. For the purposes of this study, the following groups were defined as follows:Tweens - adolescents age 11-14Teens - adolecents age 15-18Parents - adults with a child age 11-14 The survey revealed the following about tween dating violence and abuse: Tweens who have been in a relationship report peer pressure and emotional and physical abuse. 62% know friends and peers whove been verbally abused by a boyfriend/girlfriend. 36% know friends and peers whove been pressured by their relationship partner to do something they didnt want to do.20% of 13 and 14-year olds in relationships know friends and peers whove been physically abused (kicked, hit, slapped or punched) by a boyfriend/girlfriend. Tweens identify abuse as a serious problem but dont know what to do about it. 24% say dating abuse and violence is a serious problem among their age group, and 37% say verbal abuse is a problem. Only 51% of tweens say they know the warning signs of a bad tween dating relationship, and 54% say they would know what to do if a friend asked for help. Tweens who engage in sexual activity are more likely to experience teen dating violence and abuse. 69% know say theyve experienced one or more types of abuse in a relationship 61% have been called names or put down verbally. 34% were physically abused . 36% were pressured to have oral sex when they didnt want to . 34% were pressured into having sexual intercourse when they didnt want to . In marked contrast, teens who delay sexual activity experience significantly less teen dating violence and abuse. 36% have been called names or put down verbally. 9% were physically abused . 15% were pressured to have oral sex when they didnt want to . 15% were pressured into having sexual intercourse when they didnt want to . Teens and tweens in relationships are most likely to discuss their experiences with friends and parents. 67% of tweens in relationships discuss their experiences with friends. 67% of tweens in relationships discuss their experiences with their mom. 78% of teens discuss their dating relationships with friends . 48% of teens discuss their dating relationships with their mom . Parents who delay talking to their tweens about relationships may find themselves out of the loop later on. 70% of parents who havent talked to their tween say its because their child is too young. 67% of parents say they know a lot or everything about their tweens dating relationship, but only 51% of tweens agree. 20% of tweens say their parents know little or nothing about their dating relationships, although only 8% of parents admit that . 38% of parents say their tween has been in a relationship, whereas 47% of tweens say that about themselves . Only 8% of parents say that their child has hooked up with a partner, versus 17% of tweens who say theyve hooked up. For parents, educators, and other adults concerned by these findings, two factors clearly have impact on the incidence of tween and teen dating abuse: Delaying the age at which a teenager first has sex greatly reduces the chances she/he will be involved in abuse.Talking to a child very early on about dating, relationships, and sexual behavior even before it seems necessary is essential to maintaining open communications between parent and child and may reduce the incidence of abuse. The Tween and Teen Dating Violence and Abuse Study was conducted January 2-18, 2008 by TRU (Teenage Research Unlimited) and the surveys findings were released July 8, 2008.

Prepare a research paper on one form of soil degradation, its impact,

Prepare a on one form of soil degradation, its impact, methods that are being used to reduce or reverse its impac - Research Paper Example The paper also presents various methods that are being used to reduce or reverse its impact. The relevance of soil erosion to the sustainable use of soil has been discussed. Soil Erosion Soil erosion is a phenomenon that has been taking place for many years. Loose soil on the earth surface is moved by water and wind especially where the ground is bare. As the soil is formed, it is moved away to a different place if it is not covered or held tight by vegetation (Toy et al 2002). Intense human activity has caused soil in the recent past to be moved at a higher rate than its formation. Some activities such as overgrazing and inappropriate farming practices have increased the vulnerability of soil to erosion. Soil that is left bare is carried away by strong wind or rainfall and deposited in rivers and water masses (Cox and Ashley 2000). Rain splash is among the causes of soil erosion whereby very strong rain drops fall on bare soil detaching and moving it for a short distance. The effect s of splash erosion are usually in-situ since the soil is only moved over a minimal distance. Moreover, the rain must fall with significant intensity for erosion to take place. The soil is re-distributed on the surface unless if the area is sloping. Rill erosion may occur when the soil is moved along channels down slope. When the intensity of rainfall is high, the channels may enlarge to form gullies. Gulley erosion is more pronounced in many parts of the world and is associated with mass movement of soil (Bathgate and Pannell 2002). Generally, when the rain falls on soil, a substantial amount of water is absorbed until the soil is saturated. It takes time for the water to infiltrate and therefore the more time the water remains on the soil surface the greater the possibility of absorption. Soil erosion is mainly attributed to overland flow, which is the water that does not infiltrate in to the soil. This occurs mostly when the rainfall is sudden and with high intensity giving littl e time for absorption. Excess runoff is moved down slope by gravity and as rills converge at the bottom of the slope, larger gullies are formed and the overall result is high intensity of erosion and huge soil deposits down slope (Boardman 2006). Wind is also a significant cause of soil erosion especially in semi-arid areas. It redistributes soil and may also move it over a long distance. Soil with detached individual particles through human and animal activities is susceptible to wind erosion. Soil may as well move down slope through tillage (Troeh, 2003). This is usually attributed to wrong methods of plowing, such as contour farming down slope. Apart from moving the soil, tillage creates weakness in soil layers making them susceptible to other forms of erosion. Soil erosion may take place in a gradual and unnoticeable manner eventually causing significant impacts on the soil. In most cases, people tend to control soil erosion once it has occurred rather than putting preventive me asures in place to avoid its occurrence (Abel 2001). Impacts of Soil Erosion Soil erosion is a major environmental problem in the current day since it does not only affect the productivity of land in-situ but also affects the environment ex-situ where the soil is deposited. It has been a significant contributor of flash floods in areas down stream as soil layers accumulate in river channels thereby raising the riverbeds. The result has been mass displacement of populations and damage of crops (Vaclav 2000). On the other hand, soil erosion

Learning Theories and Emergent Theories of Learning Essay

Learning Theories and Emergent Theories of Learning - Essay Example Starratt (2008) posit that decontextualized and depersonalized learning method in instruction posed an inauthentic, dishonest, disrespectful, and, hence, do not a virtuous learning approach (p. 1). Learners should be taught to discover the relevance and goodness of dialogue between learners and the relation of intelligible realities to their mutual interdependence (Starratt, 2008, p 1). These learning processes need learning-centred and extensive monitoring of their academic progress, as well as, diagnose the learning difficulties of students (Masters, 2005). Standard academic development is relevant to meet the needs and teachers must be constructivist broad-based leaders inside every classroom as a strategy (Lambert, 2003). The learning-centred approaches refers to the nurturing of students for clarity of knowledge, skills, and understanding including the academic design, diagnosis, and monitoring of individual progress (Lambert, 2003). Hence, it’s important that teachers po ssess quality teaching materials for effective teaching strategies (Lambert, 2003).Gross (2004) observed that numerous educators and schools are not quite supported by the government and hence, confront serious disruption in their roles as educators and expert managers of educational institutions. With lacking supports, educators are pulled from completing and achieving their targets hence, demoralizing students, teachers and managers (Gross, 2004). Education can only be successful when institutions are supported by the government to make it an effective and efficient service institution. This value-oriented education will put all learners within the positive tract and will motivate them to become pro-active stakeholders in a community that is struggling to remove the vestiges of poverty, illiteracy, social inequities, and ecological-related problems (Starrat, 2005). This can bring about the highest form of commitment and leadership in all endeavours and context. Teachers therefore play a crucial role in nurturing values and principle-centred knowledge for learners to genuinely and authentically live their lives in a deeply meaningful and value-centred sense of purpose. But these ideals can only be undertaken with support for change management; curriculum-instruction assessment; professional development practices; innovative pedagogical approach; and, education management (Gross, 2004; Wehlage, Newmann, & Secada, 1996). The learning process should be innovative and motivating for an authentic outcome using learners and instructors’ skills and ability to innovate means to elicit or generate the authentic outcome of education (Parens, 2005; Glendinning, 2005) Module 3: Learning Theories and Emergent Theories of Learning Teachers must develop a curriculum that is supported of an environment where students are allowed full participation, dialogue, inquiry, reflection, and rediscovering of the transformational models to revive their sense of purposiveness in this world (Tuana, 2007; Wehlage, Newmann, & Secada, 1996; Ornstein & Hunkins, 2004). Everybody has the notion that teachers are there to engage learners to improve their crafts, to make them action and result-oriented, and to inculcate on learners to be adaptive to changes and to possess such disposition of assuming responsibility to question falsities. It’s also from this notion that those who’d found the need to rise up from challenges brace themselves to respond to perplexed and multidimensional concerns on civilization, poverty, lack of access to quality education, conflicts and war, excessive human rights

Indirect Message Essay Example | Topics and Well Written Essays - 250 words

Indirect Message - Essay Example This means that all the managers are currently busy attached to respective working program. It is with these reasons that we wish to inform you that we will not be in a position to participate in the restoration of the historical area of Miramar. By doing so, some of our operations will be paralyzed since we only have the minimal number of the upper-level managers as of now. Notably, restoration of the said historical area would require someone with upper-level management experience who can provide leadership and direct public relationship activities. Considering this, good reputation, and current and former operations of SCORE in relation to rehabilitation programs, they come highly recommended to take over the operation. We, therefore, confidently think that you can contact SCORE for more assistance. However, it is also important that you note that Kellstrom Industries cannot ignore the partnership and association that we have enjoyed in the past, and further, we still look forward for more collaboration in the

Notes from the Underground Essay Example for Free

Notes from the Underground Essay â€Å"Notes from the Underground† by Fyodor Dostoevsky, justifies that the underground hero/anit-hero is the universal man that we as a society cannot accept. Can we as a society relate to the ethics of this man, and accept it? The reader is set to ponder on why Dostoevsky would want to give such unadvisable traits to this character? Traits such as: Rude, Bad tempered, Bossy, Spoilt, lazy, unreliable, and anti-social. The answer to the question would be that Dostoevsky does not believe in the norms that the society has set for people. A few people in our society would understand, as well as relate to his intentions, aspirations, and majority of our society would perceive his actions as incompetent. Dostoevsky implies that everybody in a society acts in their own self-interest, including the Underground Man, and the world he lives in. The Underground Man as well as society, acts to gain advantages over people, or certain situations in their own self-interest. The Underground Man achieves his self-interest by, playing a mind games with his customers from work, using rudeness and intimidation. Genuine wickedness to people is his kind of self-interest. None the less; here is a character with three other major undesirable traits: perception insight, hatred, and self-punishment for his anti-socialism against society. A problem that Dostoevsky’s Underground Man has is the same problem the society suffers, which is perceptional insight on their world. The Underground Man, perceives being conscious is an illness that only paralyzes people into a corner of the world, incapable of action. His consciousness makes him aware of all of the â€Å"opposite elements† inside him, so much so that he can never make a decision or act confidently on any of his desires. He thinks people who are overly conscious, posses more than what they need for survival in the nineteenth century. He states, â€Å"The more conscious I become of goodness and all that was â€Å"sublime and beautiful,† the more deeply did I sink into the mire and the ready I was to sink into it altogether. †(Part I, Chp II, Pg 99) Another statement he makes is,†Ã¢â‚¬ ¦the whole nasty, disgusting part of it was that all the time I was shamefully conscious- even at the moments of my greatest exasperation. †(Part I, Chp I, Pg 96) When the Underground Man implies that his great intelligence and heightened consciousness prevent him from being an â€Å"active man,† saying that active people are always â€Å"disingenuous,† (Lacking in frankness) he is rationalizing his inability to act. However, the fact that the Underground Man deludes himself about the source of his alienation does not mean that Dostoevsky necessarily wants to glorify the â€Å"man of action. † He considers active men universally â€Å"dull and narrow-minded†, the very traits that allow them to act. The Underground Man as well as society makes one set of values correct while rejecting any other set of values, because of what they what to believe in. People are followers of their own rules, trying to block out society, and their environment for self interest purposes; purposes such as making money, street traffic, interaction with others, and etc. He dictates a list of values which are most important, and by which all humans should be driven, as he states,†Ã¢â‚¬ ¦the legitimate result of consciousness is to make all actions impossible†¦All plain men and men of action are active only because they are dull witted and mentally undeveloped. † (Part I, Chp V, Pg 108) The Underground Man resists the idea of rational egoism, believing man to be an inherently irrational creature. Man will always try to assert his free will, even if asserting this free will goes against reason and self-interest. The Underground Man believes so because, he can think of no other explanation for the way others have treated him in his life. The perplex character of the Underground Man compares to men in society who have failed at love and social acceptance; therefore they feel the need to force false emotions. These false emotions are variables that consist of: grief, self-fulfilling prophecy, false hope, love, and so on. The Underground Man feels that he is too lazy to achieve the status of love and acceptance from anyone, which shows his mixture of false emotions. The Underground Man states, â€Å"Oh, if only I had done nothing merely out of laziness! † (Part I, Chp VI, Pg 110) Like most men in this society, the Underground Man’s irrational logic hides his inner, as well as his outer emotions. At one part in the beginning of the story, it is hard to catch where he addresses us frequently and directly, calling us â€Å"gentlemen,† (Part I, Chp I, Pg 96) and he constantly analyzes and revises his statements in the fear that we are judging him. The Underground Man treats us like a panel of hostile judges, looking down upon his underground life from our comfortable position above ground, from the vantage point of the social world he has fled. Because we are aware that the Underground Man is conscious of our presence, we must question the validity of any statements he makes about not writing for our benefit. The Underground Man is a prime example of what is known in literature as an unreliable narrator: because everything we learn from the Underground Man is filtered through the lens of our society. Anguished perspective, we can never be sure he is telling us the objective truth about anything. Dostoevsky ridicules his logic because it all implies that it could derive from hatred alone. One may hate society or a certain group of people, because of society’s outlook on what is unacceptable behavior. This leads us back to the story, â€Å"Notes from the Underground†, where the Underground Man finds himself being filled with spite towards society because; he feels that he won’t be socially accepted. The solution most people would feel from this hate would be: to become rude, angry, more competitive, and more importantly confused. While the Underground Man was a civil servant he found himself being rude to the customers, as he clearly states, â€Å"I was rude and took pleasure in being rude. Mind you, I never accepted any bribes†¦Ã¢â‚¬  (Part I, Chp I, Pg 96) Accepting bribes is common and widely tolerated. The Underground Man is filled with bitterness toward all aspects of society, but he is aware that he is powerless to act against it or within it. He cannot even manage to be a wicked civil servant. Instead, he takes his aggressions out on himself, refusing to see a doctor and remaining in an unhealthy climate out of spite. When people speak mean or rude comments to others, do you think of them as an awful person? Most people like the Underground Man act like this because; it is a safe way to let out their emotions without physical repercussions, towards another human being. Everybody has an evil side in them, some are willing to show, but others are afraid because of the consequences given by the law. An example would be: on the night the Underground Man went to the tavern to socialize, he found himself in a situation where he was being physically picked up, and moved to the side, for he was in the way of the army officer. Instead of retaliating against this officer, he found himself becoming obsessed with revenge after the fact of what happened. At that point in time, he wanted to be socially accepted by getting into a fight with the officer; instead he found himself being moved to the side like he was absolutely nothing. â€Å"I could have forgiven him if he had given me a beating, but I could not forgive him for having moved me from one place to another as if I were a piece of furniture. † (Part II, Chp I, Pg 137) The Underground Mans interaction with the soldier, however pathetic it may appear, has its roots in ideas of justice and revenge. The Underground Man wants to walk with the officer as an equal, but when he tries to put this progressive idea into practice, he fails. The people, who starve for social interaction would want so much as a fight to come their way, so in some form they are socially accepted. People like the Underground Man try to balance interpersonal engagements with â€Å"time spent alone† but, yet they differ from the degree of enjoyment, engaging in social activities; such as taking a walk in the park, movies, trying out a youth group/study group, visiting art exhibits, and so on. These different desires are strong functions to spend time alone, verses wanting to socialize with other people. Going back to the Underground Man, another example of hatred/revenge towards society would be when: he begins to preach false inspiration to a prostitute on how to live life, after the fact of sleeping with her. â€Å"I turned away in disgust. I was no longer reasoning coldly†¦ I was already longing to expound my own favorite little notions which had nursed so lovingly in my funk-hole. † (Part II, Chp VI, Pg 177) Interestingly, the Underground Man does not, for once, recognize the literary tradition behind his mission. He feels that he is manipulating the prostitute with his sentimental language, and he both enjoys and feels ashamed of the feeling of power this manipulation gives him. He does not; however, appear to recognize the sources of his story as readily as he recognizes other literary influences to which he refers early in the novel. Instead, the Underground Man tells us in retrospect, he genuinely felt the things he was saying, even as he was aware that he was manipulating the prostitute. Situations like these give men a sense of dominance, and superiority towards people that are mentally weak. They lash out all of their social frustrations, trying to make ends meet. This is their way of payback on society. Another relationship of hatred would be between the Underground Man, and Apollon (His Servant). The Underground Man wants it to be known that, he hates Apollon for his rudeness and churlish behavior. The Underground Man states, â€Å"For years on end we had been continually squabbling, and I hated him. † (Part II, Chp VIII, Pg 196) The Underground Mans burning hatred of Apollon stems from a similar desire for domination. The Underground Man wants to feel he can dominate Apollon completely, as Apollon is his servant and depends on him for wages. Once again this is an example of the Underground Man hating something he has little to no control over. People hate things they have no control over out of fear, this is a common human characteristic in all of us. They try to become dominant towards another person to no prevail. If there was more control applied over what you fear, then there wouldn’t be much to worry about, right? Being filled with so much hatred towards society, can ultimately lead into situations of self-punishment. With the Underground Man symbolizing men in our society, why exactly would people inflict self-harm? People want attention from society, punishing themselves mentally or physically may be their only solution to their problems. They avoid professional help because; they don’t want to be considered crazy. The Underground Man shows self-punishment in the beginning of the story, when he refuses medical attention for his dying liver. â€Å"Still, the fact remains that if I refuse to be medically treated, it is only out of spite. My liver hurts me – well, let it damn well hurt – the more it hurts the better. † (Part I, Chp I, Pg 96) This behavior is the first evidence we have of the Underground Mans gratification, his enjoyment of his own pain and humiliation. He is punishing himself, in spite of the society. People like him are hedonistic; they want to exert some type of power over someone in a certain situation, for self-gratification. Humans make choices based on complex and irrational emotions, because they have no acceptable logic within doing it. Their lives cannot be determined by equations based on their own self-interest. Throughout Dostoevsky’s stories, self-punishment is found in almost all of his characters. The character closest to the Underground Man, would be, the man from â€Å"The Dream of the Ridiculous Man†. Here is another Dostoevsky character that can’t find his place in the world, and feels as if he doesn’t deserve to live. â€Å"I made up my mind to kill myself that night. I had made up my mind to kill myself already two months before and, poor as I am, I bought myself an excellent revolver and loaded it the same day. † (Dostoevsky, TDOARM, Pg 206) The Ridiculous Mans idea of self-punishment is a lot more intense than the character from â€Å"Notes of the Underground†, but none the less they are practically identical. The Underground Man is perceived as a universal character in most, if not all of Dostoevsky stories. His struggles with anti-socialism and other traits are similar to all of Dostoevsky’s characters. Dostoevsky incorporates our human struggles into his stories, to take the reader on an emotional journey. Dostoevsky’s characters are leading examples of the people in our society, who cannot find themselves to be accepted, therefore this people want to punish themselves for something they have little control over. Conclusion: Dostoevsky makes his point by introducing characters whose actions are the exact opposite to what is good for them. The Underground Man especially makes choices that go against the societal self-interest values, such as anti-socialism, where time after time in the story he proved he can’t handle the social aspects of life. He does things that seem completely irrational and illogical, if he wants to become happy. He compromises decency, dignity, friendship, kindness, and all other values to his vicious traits, all in the name of happiness. The whole story is a horrible account of the man’s anti-social nature and actions; while uncanny similarities rise between him and our society. Why would a man with capabilities such as the Underground Man, not strive every moment to socialize while being happy, free, and prosperous? Dostoevsky answers, simply, but brilliantly, with amazing insight into human nature: â€Å"Because he does not want to. † (Dostoevsky)

The Language of Machines :: Technology Communication Essays

The Language of Machines Computers are language machines. By saying this I mean both that language processing is a valuable metaphor for understanding computer computation and that, in a fundamental way, computer computation is language processing; no more, no less. The language understood by a modern computer when it first comes off the assembly line is quite simple. The alphabet of this language consists of two letters, 0 and 1 (or a and b or any other two characters, it doesn't matter), which is stored internally as two intensities of an electrical signal (either high or low). The grammar of this language has two rules: (1) Sentences consist of one word and (2) Words are all of a single specified length (probably either 16 or 32 characters). This computer knows in two ways. It knows what every word in the language means (i.e., what action to perform upon reading that word, information which is stored in the design of the processor), and it knows all of the words it has stored in memory. Each time a comput er reads a sentence (executes a command), a change results in memory, dependent on what the sentence says and what is already in memory. Modern computers are Turing machines (named after the British mathematician Alan Turing), which means that they are language machines which can simulate other language machines. In other words, given a special type of text to read (a program), a Turing machine that understands the simple language described above (for example) can act as if it understands a much more complicated language. This is why modern computer keyboards have more than just 0's and 1's on them. A modern computer comes complete with many virtual computers built on top of it, so to speak, enabling the computer to understand much more complex (although mathematically equivalent) higher-level languages. These are mathematical languages, of course; they have much more rigid structure and precise meaning than natural languages. They lack in many ways what Derrida calls "play." But must they? Is there an intrinsic fundamental difference between mathematical and natural languages, or is the difference instead that we hav e more control over mathematical languages because we know their rules and can understand the system in which they work, while with natural languages we know neither, because we are not in conscious control of their creation and we can not fully grasp how they operate in society and in our heads?

Gender-Bending in Shes Come Undone :: Shes Come Undone Essays

Gender-Bending in She's Come Undone  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚   Is Wally Lamb, author of   She's Come Undone, "qualified" to write a first-person narrator in a female voice? After all, as a man, what does he know about women's issues? In this essay I will discuss the issue of "gender-bending" writers and discuss Mr. Lamb's use of such tool.    The term "gender-bender" usually refers to a pop singer or a follower of a pop cult "...who deliberately affects an androgynous appearance by wearing sexually ambiguous clothing, make-up, etc. (Ayto and Simpson 81)" While authors are not included in this specific definition, we must not overlook the possibility that writers can fall under the category of being a "gender-bender." Applying some of the same characteristics of the definition, I believe that an author can be a "gender-bender" by changing the voice of the writer in the novels. Wally Lamb would fall under this category, because as a male author, he is writing his main character in a female voice. The concept of "gender-bending" authors is not completely foreign to literature, while it may not be applied to the definition presented above. For example, in detective novels that are written by women, some of the characters take on different genders than their writers. In the following passage, taken from the essay "Gender (De)Mystified: Resistance and Recuperation in Hard-Boiled Female Detective Fiction," by Timothy Shuker-Haines and Martha M. Umphrey, discussion is made of detective author Sue Grafton's ability to write in the male persona. Kinsey Millhone's [a female character in the book F Is for Fugitive] persona is gendered substantially as masculine. A woman who has few friends and lives for her work, she is self-consciously, almost parodically male-defined, as, for example, when she describes her tendency to amuse herself with the abridged California Penal code and textbooks on auto theft rather than engaging in the teatime gossip of a Miss Marple. (Delamater and Prigozy 73) "Gender-bending" also refers to sex change operations. Such as the case with performance artist Kate Bornstein - a graduate of Brown University - who underwent such an operation thirteen years ago. In an article on the school's website, Ms. Bornstein discusses "gender-bending" and some of the issues she discusses can also apply to "gender-bending" in novels. The way I view gender is a way to express yourself. ...Gender is just a doorway, and so is sexuality, race and age.

Algebraic expressions.Elementary and Intermediate Algebra Essay

Algebraic expressions Introduction   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   In the introduction to Algebra, the first assignment for the first week will involve using real numbers in place of integers to simplify expressions. Everyone needs to take his/her time to grasp the rules and the steps which are followed in algebra as this will form a concrete base for the algebraic expression understanding. One needs to understand the mathematical fundamental elements so as not to incur problems in solving any algebraic problems. For instance, one needs to be clear with the properties of integers as these are the same properties which apply to the real numbers. The first step in dealing with equations is removing the parenthesis. If an equation requires you remove the parenthesis from the equation, distribution becomes a necessity. Like terms should be grouped together when multiplying the integers that are inside the parenthesis to perform any indicated operation (Dugopolski, M.(2012  ), 2, p.67).   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The following is how I attempted to handle the assigned equations in the simplest form. In the left side of the page, I have put the mathematic equation, and in the right side there is my explanation of the steps I followed. 2a(a-5)+4(a-5) Equation =2a ²-10a+4a-20 remove the distributive properties from the parenthesis = 2a ² -6a-20 then we get the coefficient. =a ²- 3a – 10 then we simplify the expression. In the next equation, 2.  2w-3+3(w-4)-5(w-6) the equation =2w-3+3w-12-5w+30   remove the distributive properties from the parenthesis =2w+3w-5w-3-12+30 then we get the coefficients and. =15 combine them In the third equation, 3. 0.05(0.3m+35n)-0.8(-0.09n-22m) the equation =0.015m+1.75n+0.072n+17.6m remove the distributive property from the parenthesis =0.015m+17.6m+1.75n+0.072n simplify by putting the like terms together and =17.615m+1.822n combine them References Dugopolski, M. (2012  ). Elementary and Intermediate Algebra. New York, NY: McGraw-Hill. Source document

Souldice Hospital Marketing Strategy Essays

Souldice Hospital Marketing Strategy Essays Souldice Hospital Marketing Strategy Paper Souldice Hospital Marketing Strategy Paper Unlike physical products, a service cannot be seen, tasted or felt before it is bought. There is always an element of uncertainty and the service seeker looks for evidence of quality. People will draw conclusions from the place, the people, key influencers, communication material and most importantly from people who have already gone through the experience. Therefore the service providers task is to supply this evidence, to tangibilize the intangible [Kotler] Shouldice marketing strategy is one of a kind, in the sense that it is different, which is the secret behind every successful strategy. Its ? thinking out of the box. Its sensing a need and fulfilling it in a remarkable manner. Everything we have studied in the past classes seems to be embodied in the strategy of Shouldice hospital from experiential marketing, brand loyalty, providing a memorable experience, the importance of good word of mouth advertising, to focus and using ones competitive advantage to such an extent that although people might try to copy it, there are slim chances of them getting it right. Shouldice hospital is marketing a well-developed, focused service delivery system, it is providing an experience. Core Competency Dr. Earle Shouldice who founded the hospital started this operation from an idea and then developed the idea further by dedication and passion, he operated on men who wanted to be soldiers but were denied because they needed hernia treatment, during the war in 1940, hospital space and doctors were scarce, especially for this non-emergency surgery that normally took three weeks of hospitalization. Dr. Shouldice stepped in and operated without taking any fee, he performed an innovative method of surgery on seventy of these men, hastening their induction into the army, and thus the idea developed into a surgical technique which survived him and is still thriving. As Bruce Lee once said I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times. The focus on doing what you are best in, and developing it to such an extent that people are trying to copy it, it makes sense to just stick to that and thats what Shouldice did. A Strategic Service Concept- Focused Service Factory Shouldice defined the one thing they do to perfection and built a whole integrated system around it. Removal of external hernia were their forte and they stuck to it. The patients at the Shouldice center take some of care of themselves. Before the operation a questionnaire is sent to them which is simple to understand and the purpose is to determine the type of hernia and other risks associated with surgery. In Shouldice, all the patients were encouraged to walk up and down the halls and to get in dialog with the other patients and the surgeons. In thought of encouraging the patients, the steps between the floors are constructed with a smooth inclination, there are not TVs at the bedrooms and the rooms were designed as if it were a home instead of a hospital. Every square foot of facility is carpeted to reduce the hospital feeling and the possibility of a fall. ?Market Segment: Shouldice hospital is staying focused because it has not changed its target market and the methods that made it a success; the target market for Shouldice Hospital remains the people who were detected with a primary inguinal, which was the most common kind of hernia. They treated only external hernias. More complicated cases, especially those involving patients with other health problems, were not undertaken. The primary advantage of admitting only healthy people was that the duration of the patient in the hospital was drastically cut down. Thus new patients could be admitted with a higher frequency. Great Word of mouth advertising Part of the success of the Hospital from a psychological point of view is the opportunity for the patients to meet one another. I certainly enjoyed the other patients and I did not hear a single one express any negative attitude toward the hospital and I heard many glowing words about it. RON KENYON-THORNHILL, ONTARIO Other qualities that help it stay focused in short are ?A Flat Organizational structure Top Management Commitment to Quality Dr. Shouldice and his sister Mrs. Uquhart each owned 50% of each, i. e. , the hospital and the clinic. ODell as the administrator was responsible for all the five departments ? surgery, nursing, administration, maintenance and housekeeping. T ? Customer Value Satisfaction As is evident by the questionnaire and response and the fact that most of its customers are referrals. Which according to most is the one number you need to be concerned about. ?Focused Differentiation Stayed focus on treating external hernias ?Self Service Technologies Patients self screen Self Serve Walk about Dont need bed pans Q2. Is Shouldice hospital a good place to work and why? Excellent service providers know that positive employee attitudes will promote stronger customer loyalty, so the best employees must be found to do the job and then they must be retained. At Shouldice the turnover rate is minimal, only four nurses a year, which for hospitals is quite remarkable. Shouldice hospital is great place to work pretty much for the same reason that it is a great place to be operated on. There is an atmosphere of warmth of family rather than a workplace. The nurses work more as psychologists. And a lot of the dirty jobs so to say are avoided since the patient is healthy enough to walk around the place, his linen need not be washed regularly and can be changed only after he leaves the hospital after four days plus patients do not need bed pans. This also reduces the amount of time that the nurses need to devote to each patient in terms of individual care. Nurses could better utilize this time by conducting orientation programs for the patients and also counseling them. This kind of work keeps the work force motivated and they do not have to deal with the drudgery of day-to-day work. There s a profit sharing plan for both doctors and nurses. As far as the doctors are concerned they get a chance to see ? their children grow up, meaning that the hospital does not take over their entire lives as this profession normally does. The doctor on call is rarely called to the office and has regular hours. A surgeon day ends at 4 p. m.  which in medical terms is quite a ? miracle. And although hernia repairs are traditionally seen as mundane the Shouldice technique is a trick anatomical procedure and thus it gives a doctor a new skill. Salary and bonuses are good too. Since the patient base is healthy post-operative care required is lesser. There is an ? open door policy that was in place for the staff. Employees can go to ODell could come in and discuss their problems ranging right from their personal problems to their official problems. This kind of close staff and management interaction helped in keeping the staff. Nobody gets fired; the pay scale is higher than comparable jobs in other areas. There is a feeling of family as people often pitch in to do work. Alan ODell went on to further elaborate the happy and feeling involved. Yet another policy prevalent is that of job rotation, which removes the monotony from the job, also helps in keeping the staff prepared to face crisis situations, which could possibly arise due to some staff member remaining absent or suddenly taking ill. The staff functioned more as autonomous units loosely controlled by the administration. This freedom served as a motivating factor and propelled them to achieve higher efficiency results. Q3. How is Shouldice providing a unique and memorable experience to its patients? The Provision of an Experience rather than a service! The first thing that struck me while reading the case that its not like a hospital at all its more like a home where people for retired people or even in fact a hostel. Shouldice has been remarkably successful in its ability to not only provide its patients with a quick, quality and low cost surgery but also providing an unforgettable experience and comfortable environment to all of its patients. Shouldice Hospital success is due to a number of factors ? Warm and friendly environment [carpets to dispel the hospital feeling and disinfectant smell] ? Communal Dining; which is psychologically appealing to patients receiving surgery, they are able to associate with other patients as well as doctors receiving the procedure to compare notes and discuss concerns and ultimately alleviate any anxieties with other patients. ?Patients encouraged to exercise and walk around meeting other people making friends. 58% appreciated friendship with other patients as ? very important and 34. 57% rated exercise as ? very important ? Shouldice Hospital has a high success rate; only 0. 8%. Dr. Shouldice technique is far superior to others. 72% rated that as ? very important ? Building of partnerships and sharing of medical notes. Patients are given rooms that they share with a roommate who is generally from a similar professional background or shares similar hobbies. ?Post-operative treatment that they get. No television or telephone is kept in the room. Thus the patient compulsorily has to walk down the specially constructed stairs and come to the common room to avail of these facilities. This helps the patient recovers mentally and considers himself fit and healthy. Patients in fact want to stay longer; they can explore the premises make new friends, You are not alone and isolated feeling scared for children their parents are allowed to stay with them without charge. At every customer touch point the feeling of intimacy and caring putting yourself in the patients shoes is available Q4 Should Shouldice hospital expand? Why? Group 13 Shouldice should expand but be very cautious not lose out on its uniqueness, because bigness and the cost associated with it often can lead to undifferentiating. Q5. If it were to expand, what are the options available to expand what are the options available to expand and which option do you recommend? What is going on presently? 1. Alan ODell wants to increase capacity he doesnt want to lose control over quality. He thinks himself as a doctor first then as an entrepreneur. 2. They cant market their services as they dont know if they will be able to fulfill the demand. 3. Other doctors are using the Shouldice technique without results. 4. Saturday operations, if they expand further there is danger of change in attitude. 5. Dr. Obney is resisting change and opposes operations on Saturdays. 6. Even when hey expand capacity backlog declines but climbs once again 7. The selection of the next chief surgeon So what should they do? The were established as a focused service factory and that hs led to their success so they should definitely not move away from that into other areas, stick to external hernia operations. Since patients are attracted to the hospital in part by rates, any expansion plan has to ensure that the cost des not have to be borne by the patient. They should definitely copyright the Shouldice technique. Teach it to other surgeons and make sure that people check if the surgeon who says he is using the Shouldice technique has a certification much like the board certification needed. This is to protect their intellectual property. Or have a campaign that makes people aware that others are copying their technique and its not endorsed. Since you cant stop them from copying you can train them yourselves. There is a demand for the same operation from other hospitals. Besides, some of the other hospitals are imitating the same method wrongly. So, they should develop a self-contained branch in northern part of US. And by the help of their good image in medical care, they can brass to offer new specialty medical service first in Toronto. If the demand is enough, they can expand their new specialty medical care service area. Brochures saying that Shouldice Hospital is the only hospital having the technical expertise to practice the Shouldice method and warning the people against fraudulent practices will ensure that the failures of such fraud operations are not blamed on the Shouldice method. They can videoconference now that technology permits. This technique can be done over the world. They can hire new surgeons and nurses to deal with the expanded capacity, especially for Saturdays. If Saturday surgery is causing a rift a compromise can be reached by limiting the number of operations that would be actually performed on Saturday. Although addition of Saturday operations will result in increased workload. Since the patients stay at Shouldice for average of 5 days, an increment in capacity will be inevitable. There should be a lot of talks and Saturdays should definitely be utilized since patients whos  operations are scheduled late in the weekend stayed in the hospital over the weekend Adding another floor of beds which could increase MON-FRI surgeries by 50%. In my opinion adding a half day Saturday is the best option. Although 42% of their patients come from the U. S. Im not sure whether opening a hospital in the U. S. would allow them to stick to their strategy or the differentiation they have created. An organization like this is very characteristic of the place it belongs ? Canada. America is a different ball game and it could cause them to lose its distinctive edge and ? soul.